Setting the Zero Point is the first thing to do.
The choice of Dirt (Automatic) or Street (Manual) Zero is made in Preferences prior to downloading.
> How does the ShockClock know where full extension is? Strictly speaking, it doesn’t – until you tell it or you let it find it itself.
The ShockClock Software can look through the recording and find the lowest point. This process works great for dirt bikes because the suspension pretty much always gets fully extended at least one time during the recording. However this is not true for street or road racing. Therefore we use Manual Zero for any situation where we are not sure the suspension will get fully extended during a recording.
- Zero Offset
Full extension of the suspension is the “Zero Point”. Travel is the distance from full extension. In the example, suspension has compressed from full extension (the zero point) to about 105 mm travel.

> STREET - Manual Zero
ShockClock allows you to set the zero point manually. This is useful for Road Racing where Automatic Zero won’t always work because the suspension may not get fully extended.
- Procedure:
- Go to Edit, Preferences, setup a Vehicle Type, and set the slide switch to "Street". Select this vehicle as the Default Vehicle for Next Download.

- After installing the Transducer make a short recording to find full extension. While recording, extend the suspension all the way by lifting the bike off the ground. Grab the chassis not the wheels or swingarm. If you have a kickstand you may be able to rock the bike up on the stand. Make sure that the suspension is fully extended.
- Download this recording. When the file opens press the “Zero” button. The lowest point in the recording will become zero.

- Read the amount of offset in the Offset window (in this case 318). This is the correct offset to use for all future recordings for this Transducer mounting.
- To make this setting apply to future downloads:
- Open Preferences in the Edit menu (Ctrl+Shift+P).
- Select the Default Vehicle for Next Download, make sure the slide switch is set to "Street" and click “Setup”.
- Input the Manual Offset number (in this case 318 mm). Make sure you are inputting correctly into Front or Rear. Click OK.
- Repeat for the other end of the bike.
Note: This Manual Offset will be correct until you move the Transducer or brackets. Note that adjusting the Rear Ride Height by lengthening the shock or changing the frame Ride Height Adjuster moves the Manual Offset. Just changing the spring preload will have no effect on the Zero Point.

> Dirt - Automatic Zero
For off-road, ShockClock Software does better than just finding the point of farthest extension. Suspension components have top-out springs and swingarm flex. This causes a small bounce so the point of farthest extension may be up to 7 mm farther than where you would want the zero point.
To solve this problem the software computes an average of the lowest points. This "zero point" is usually a far better fit than the lowest extension point. The following example illustrates this:
To use Automatic Zero set the Slide Switch to "Dirt".
In this image the zero point is calculated by finding the farthest point of suspension extension.

In this screen Automatic (Smart) Zero has been used. It has shifted the entire waveform down an additional 3 mm and makes a better fit for the data.

For off-road the "Dirt" setting is a fast, easy way to find the zero point for your suspension.